This Privacy Policy explains how Tiryaki & Tiryaki Inc., operating as Future Studies Academy (“Future Studies Academy,” the “Academy,” “we,” “us,” or “our”), collects, uses, discloses, stores, and protects personal information when you visit our website, create an account, purchase a membership, participate in a program, communicate with us, or otherwise use our services.

Future Studies Academy is based in Toronto, Ontario, Canada and provides online learning services to participants in Canada and internationally.

By using our website or services, you acknowledge the practices described in this Privacy Policy. Where consent is required, we will request it in an appropriate form.

1. Definitions

For the purposes of this Privacy Policy:

Account means the user account created to access the Academy’s programs, learning activities, communications, and related services.
Personal information means information about an identifiable individual.
Platform means the learning environment and related services provided through LearnWorlds.
Services means the Academy’s memberships, certification programs, learning materials, events, communications, corporate services, and related offerings.
Website means the Future Studies Academy website, its learning platform, and associated pages and subdomains.
Service provider means an organization that processes information or provides services on our behalf, such as learning-platform, payment, hosting, email, analytics, or technical-support services.

2. Information We Collect

The information we collect depends on how you interact with the Academy.

2.1 Account and profile information

When you create an Account or enrol in a membership or program, we may collect:

Your name
Email address
Account login and authentication information
Country, region, or time zone
Professional or organizational information that you choose to provide
Communication and marketing preferences
Other information you voluntarily add to your profile

2.2 Payment and transaction information

When you purchase a membership or another paid service, we may collect or receive:

Purchaser and billing information
Purchase and transaction history
Amount and currency paid
Payment status
Membership and subscription status
Renewal and cancellation information
Refund information
Limited payment-method information, such as the card type or last four digits, where provided by the payment processor

Payments are processed through Stripe. Complete payment-card numbers and card security codes are submitted directly to and processed by Stripe rather than stored by Future Studies Academy.
Stripe processes payment information according to its own privacy and security practices.

2.3 Learning and certification information

When you participate in an Academy program, we may collect:

Program enrolments
Learning activities and progress
Course completion status
Assessment, quiz, and assignment results
Responses, reflections, or materials you submit
Comments or participation in learning discussions
Attendance and participation records
Certificates earned
Continuing Coach Education or other professional-development records
Dates and records associated with the issuing or verification of certificates
Communications with instructors or facilitators

This information allows us to deliver programs, track completion, issue certificates, document applicable educational hours, and provide learner support.

2.4 Communications and inquiries

When you contact us, request support, join our newsletter, make a corporate inquiry, or communicate with an instructor, we may collect:

Your name and email address
The organization you represent
The contents of your message
Support requests and related correspondence
Newsletter preferences
Records of our communications with you
Information you choose to provide during meetings, forms, or inquiries

2.5 Technical and usage information

When you use the Website or Platform, certain information may be collected automatically, including:

Internet Protocol address
Browser type and version
Device type and operating system
General geographic location derived from an IP address
Pages viewed and links selected
Login and session information
Referring and exit pages
Dates, times, and duration of visits
Platform activity and system logs
Error, performance, and security information
Cookie and similar technology information

More information about these technologies is provided in our Cookie Policy.

2.6 Information we do not routinely collect

We do not routinely request sensitive personal information such as medical information, government identification numbers, or complete financial-account credentials.

Please avoid including sensitive personal information in assignments, discussion areas, support messages, or other submissions unless it is necessary and has been specifically requested.

3. How We Use Personal Information

We may use personal information to:

Create and administer your Account
Process purchases, payments, annual renewals, cancellations, and applicable refunds
Provide access to memberships and certification programs
Deliver learning materials, assessments, activities, and related services
Monitor learning progress and program completion
Issue and verify certificates and applicable professional-development records
Communicate important service, membership, payment, or Account information
Respond to inquiries and provide technical or learner support
Deliver corporate learning or organizational services
Personalize and improve the learner experience
Maintain, secure, and troubleshoot the Website and Platform
Detect or prevent fraud, misuse, security incidents, or unauthorized access
Analyze service performance and understand how our offerings are used
Maintain accounting, tax, contractual, and business records
Establish, exercise, or defend legal rights
Meet regulatory and legal obligations
Send newsletters, program announcements, or promotional communications where you have consented or where otherwise permitted

We will not use personal information for a materially different purpose without an appropriate basis or, where required, additional consent.

4. Bases for Processing Information

Depending on your location and the nature of the interaction, we process personal information on one or more of the following bases:

Performance of a contract: when information is required to provide a membership, program, certificate, purchase, or requested service.
Consent: when you subscribe to marketing communications, accept optional cookies, or provide information for a particular voluntary purpose.
Legitimate business interests: when reasonably necessary to operate, secure, evaluate, and improve the Academy, provided those interests do not override your rights.
Legal obligations: when information must be retained or disclosed for taxation, accounting, regulatory, fraud-prevention, or other legal requirements.

You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn and may not apply where another lawful basis permits or requires continued processing.

5. Marketing Communications

We may send newsletters, program announcements, and other promotional communications when you have requested them or when otherwise permitted.

You may unsubscribe at any time by:

Selecting the unsubscribe link in a marketing email; or
Use "contact us" form through the button below.

Unsubscribing from promotional communications will not prevent us from sending essential messages concerning your Account, membership, payment, certification, security, or services you have requested.

6. Cookies and Similar Technologies

The Website and Platform may use cookies and similar technologies to:

Keep users signed in
Remember preferences
Operate essential website and learning functions
Support security and fraud prevention
Understand Website and Platform usage
Measure performance
Improve our services
Support optional analytics or marketing activities where enabled

Where required, non-essential cookies will be used only after you have provided consent. You may manage available choices through the cookie banner or your browser settings.

Disabling essential cookies may prevent parts of the Website or Platform from operating correctly.

Please review our Cookie Policy for more detailed information.

7. How We Share Personal Information

We do not sell personal information.

We may disclose personal information in the following circumstances.

7.1 Learning-platform services

We use LearnWorlds to host and deliver our Website, Accounts, learning programs, assessments, progress records, certificates, and related communications. LearnWorlds processes information to provide these services on our behalf.

7.2 Payment processing

We use Stripe to process payments and administer payment-related functions. Stripe receives the payment and billing information required to complete transactions, manage subscriptions, prevent fraud, and meet financial or regulatory requirements.

7.3 Other service providers

We may use service providers for functions such as:

Website and data hosting
Email delivery and newsletter management
Video, meeting, or scheduling services
Analytics and service-performance measurement
Customer and technical support
Security and fraud prevention
Accounting and professional services

These providers may access personal information only as reasonably necessary to perform their services and are expected to handle it in accordance with their contractual and legal obligations.

7.4 Instructors and program administration

Information may be shared with authorized instructors, facilitators, assessors, administrators, or support personnel when necessary to deliver a program, evaluate completion, issue certification, or provide support.

7.5 Corporate or organizational purchases

If an organization purchases or sponsors access for participants, we may share limited participation or completion information with that organization where this is communicated in advance, authorized by the participant, or necessary to administer the arrangement.

We will not ordinarily share private assignment responses or confidential communications with a sponsoring organization unless this has been clearly disclosed and appropriately authorized.

7.6 Legal and safety requirements

We may disclose information when reasonably necessary to:

Comply with a legal obligation, court order, or lawful request
Protect the rights, safety, or property of the Academy, our users, or others
Investigate suspected fraud, misuse, or security incidents
Enforce our Terms and Conditions
Establish, exercise, or defend legal claims

7.7 Business changes

If the Academy or part of its operations is reorganized, merged, financed, sold, or transferred, relevant information may be disclosed to professional advisers, prospective parties, or a successor organization.

Any recipient of transferred personal information will be expected to use it consistently with this Privacy Policy and applicable requirements. Where required, affected individuals will be notified of a material change in control or use of their information.

8. International Processing and Storage

Future Studies Academy serves participants internationally and uses service providers that may process or store information in Canada, the United States, the European Economic Area, or other jurisdictions.

As a result, personal information may be subject to the laws of a jurisdiction different from the one in which you live and may be accessible to courts, law-enforcement bodies, or regulatory authorities where permitted by applicable requirements.

We take reasonable steps to select reputable service providers and use appropriate contractual, organizational, and technical protections for information processed on our behalf.

9. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Maintain and administer your Account or membership
Deliver programs and learner support
Document program completion, certificates, and applicable educational hours
Maintain financial, transaction, accounting, and tax records
Resolve disputes
Prevent fraud or misuse
Meet contractual, regulatory, or legal requirements

Retention periods vary according to the type of information and the reason it was collected.

Learning, completion, and certification records may be retained after a membership ends when necessary to verify a credential or maintain an appropriate educational record. Financial and transaction records may be retained for the period required by applicable accounting and tax requirements.

When information is no longer reasonably required, we will delete, anonymize, or securely dispose of it, subject to technical limitations and lawful retention requirements.

10. Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

Access restrictions
Account authentication
Secure service providers
Encryption where appropriate
System monitoring
Data minimization
Internal confidentiality practices
Backup and recovery measures

No website, platform, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for keeping your Account credentials confidential and for notifying us if you believe your Account has been accessed without authorization.

11. Your Privacy Rights and Choices

Depending on your location and subject to applicable requirements, you may have the right to:

Ask whether we hold personal information about you
Request access to your personal information
Request correction of inaccurate or incomplete information
Update certain Account information directly
Withdraw consent where processing depends on consent
Object to or restrict certain uses of your information
Request deletion of eligible information
Request a portable copy of certain information
Unsubscribe from marketing communications
Ask questions about our privacy practices
Submit a complaint concerning our handling of your information

Some requests may be limited where we must retain information for certification verification, contractual, accounting, fraud-prevention, dispute-resolution, or legal purposes.

We may need to verify your identity before completing a privacy request. We will respond within a reasonable period and within any period required by applicable privacy requirements.

We do not ordinarily charge a fee for a privacy request. A reasonable fee may be permitted in limited circumstances, such as where a request is manifestly unfounded, excessive, or repetitive, but only where allowed and communicated in advance.

To exercise a privacy right, contact:

Privacy Officer
Future Studies Academy
Tiryaki & Tiryaki Inc.
Toronto, Ontario, Canada

If you are not satisfied with our response, you may have the right to contact the privacy or data-protection authority responsible for your jurisdiction, including the Office of the Privacy Commissioner of Canada where applicable.

12. Accuracy and Account Information

You are responsible for keeping the information associated with your Account reasonably accurate and current.

You may be able to update certain information through your Account settings. For information that cannot be changed directly, contact us through the button below the policy.

13. Children’s Privacy

The Academy’s memberships and professional certification programs are intended for adults aged 18 or older.

We do not knowingly collect personal information from children through these services. If we learn that personal information has been collected from a child contrary to this section, we will take reasonable steps to delete it.

14. External Websites and Services

The Website or learning materials may contain links to websites, platforms, resources, or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of independent third parties. When you leave our Website or use an external service, you should review that provider’s privacy information.

The inclusion of an external link does not necessarily constitute an endorsement of the third party or its practices.

15. User Submissions and Shared Areas

Certain programs may include comments, discussions, community areas, group activities, or other features through which participants can share information.

Information posted in a shared area may be visible to other authorized participants, instructors, or administrators. Please use care when deciding what information to disclose and avoid posting confidential or sensitive personal information.

We cannot control how another participant may use information that you voluntarily share in a group or community area.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technologies, service providers, or privacy practices.

The revised policy will be posted on the Website with an updated effective date. Where a change is material or where required, we will provide additional notice through the Website, Platform, or email.

Changes will apply from the stated effective date and will not retroactively reduce your rights without an appropriate basis.

17. Contacting Us

Questions, concerns, complaints, or requests relating to privacy may be directed to: